Incorporate both custom question answers and invoice number to allow accurate reconciliation between all giving reports and transaction reports distributed to account payable each month. Also to allow more accurate analysis of participation rates ...

Currently, to export pending match information, you have to go in to each program and export then add the information from each report together. Please add and export at the top level so that you can easily export all programs at once.

Because there's a limit of 10 groups that can be shown on a program page - we aren't able to showcase the full scope of a program by providing one link to our associates. To obtain a full listing of groups in a program you must instruct users to c...

Our organization would like to request the ability to cancel an incentive or match request without automatically sending a declination message to the donor. Some of our donors are board members and a declined donation needs to be handled in a sens...

Since the improvement of the CSRconnect admin navigation, clients are finding it hard to navigate to other options outside of the default set. I propose two options: Option 1: Add an option for client admins to favorite the different navigation ba...

The e-mails from @yourcause.com end in some of the employees' promotion/spam folder. Having an unsubscribe button could lower the BCL score for these e-mails to prevent that from happening.

We track and measure objectives by employee utilization (vs. logged hours). To track employee participation percentages is a lot of manual work in reports. In its current set up, the Impact Report is not useful for our objectives.

For groups, at present, you cannot translate the program name and description or have the group content auto translated. This means global clients have to show everything in English or they have to set up multiple programs broken down by region / ...

Client Admins need visibility into charity configuration to better understand the NPO options in their specific set-up.

The ability to duplicate incentive programs and rules (to new programs or different programs even) prior to publishing.