The recommended homepage image size does not match the actual preview. Uploading images remains inconsistent and requires multiple attempts.

Please create an auto-save function for engagement elements. I have had to restart my work countless times, and it hasn't been saved as a draft. This is extremely frustrating, especially since I am copying links and text (which I have to do in a d...

This new design is inefficient and just to allow my volunteers to see upcoming opportunities I have to hide all other widgets because I can't resize or reorder. They also have to click more and leave the page as only 3 volunteer blocks are availab...

Adding the ability to add events directly to an individual's outlook calendar from a link sent in the Volunteer communications would greatly improve the user experience, as volunteers could seamlessly add the events they sign up for to their work ...

Recurring cc information (active, is recurring) is not yet available on Tableau/adhoc reporting. PwC is eager to have this functionality for internal reporting purposes.

For many customers running Giving Campaigns, the primary employee action is creating a payroll pledge that will be fulfilled in the future. Today, the button displays "Donate Now," which can create confusion because the employee is often committin...

The CSR Connect admin does not allow an easy way to filter or search past events. Even if we do it through event end date range. This limits our ability to efficiently use the check‑in feature to go back to the completed event

CSV Templates now accept different delimiters, but templates still default to comma which causes issues for European users. We are having to provide a workaround by hosting templates locally. Can the option be added to download templates in differ...

Even if an organization is listed as eligible on CSR Connect, the reality is that there are levels of eligibility. For example, some organizations are registered with BBVN and have ACH set up and some have never heard of BBVN and are getting check...

As part of our reporting process, we make manual adjustments to our volunteering data outside of YourCause. This includes reconciling volunteer hours with timesheets and cleaning up responses to custom questions before completing our year-end repo...