Admins with access to CSRconnect data feeds can change the Load Type setting that determines what data is included in daily data feed files. Because this setting can be changed at any time, a change may alter the data customers receive without the teams responsible for consuming or managing those files being immediately aware.

For customers that import CSRconnect data feeds into internal reporting systems, data warehouses, or other downstream processes, an unexpected change in the data being delivered can create reporting disruptions and require investigation to determine what changed.

Introduce a system-generated email notification that is triggered whenever a data feed Load Type setting is changed. Customers could maintain a designated recipient list for these notifications so the appropriate technical, reporting, or program contacts are alerted immediately when a change occurs.

This notification would provide greater visibility and governance around a configuration that can directly affect customer data. It would allow customers to quickly identify intentional or unintended changes, reduce troubleshooting time when data unexpectedly changes, and help prevent disruptions to downstream reporting and integrations.