The process to set up and issue incentives is insanely complicated and long winded. Why can't I simply search for an employee name and add an amount to their account? Bulk upload should only be necessary for multiple employees receiving awards.

The 6-digit verification code email has a delay and does not arrive in user's email inboxes for up to 10 minutes after they click 'send code'. This results in users getting frustrated/confused when the email doesn't arrive instantaneously with the...

The template provided for bulk uploading group members only asks for employee ID, but this type of data can be difficult to collect. Additionally, collecting this data can go against client privacy standards. If the option to upload with employee ...

Some of our events have multiple pages of employees, meaning it can be challenging the find an employee in the list of names unless given an option to sort the list. If we could sort the list alphabetically, it will make it much easier to check-in...

Currently, all the settings including design elements for the Giving Campaign feature are housed in the V2 Admin Panel, but the vast majority of these design elements and settings should be editable by client admins and not limited to just V2 User...

Currently, the only way to view the Incentive ID for eligible incentives is on an Incentive Transaction Report. This can cause issues when an incentive needs to be revoked shortly after issuance, and can create a less optimal user experience when ...

Issue bulk incentives and add EINs in the column next to employee ID and amount to indicate which charity the incentive should be auto-redeemed to at the time of issuance. Ability for wider usage of Incentive feature for large groups of employees ...

Provide admins with more robust tools to filter the opportunities that show up for users in the opportunity sections. Right now, the list is dominated by virtual submissions from national NPOs with extremely long-time horizons. These opportunities...

Currently admins with permission to access CSRconnect data feeds have the ability to select the load type that controls what data is included in daily data feed files. Because these settings can be changed at anytime and because this type of chang...

It would be helpful to add a reporting field in tableau that allows admins to pull a report on users last log in date.