We've learned that almost 70% of the organizations that have received funds from our donors in the last 12 months have not logged into the NPO Portal to get the donor information, meaning they are not crediting or acknowledging the donors. Half of...

Add value to fundraiser

Please consider adding 'Incentive Redemption End Date' to Incentives Data Feed. This data point is currently in the Incentives Transaction Report, however the Incentive Transactions Report export includes details on redeemed and eligible Incentive...

I was trying to search for an organization in Romania in NPOconnect today, just using the NPO search bar that is at the top of the home page, and when it takes me to this page, there is not an option but to filter by processing partner. It would b...

Currently, to export pending match information, you have to go in to each program and export then add the information from each report together. Please add and export at the top level so that you can easily export all programs at once.

Add or assign a user role to all active users, so that we can pull a report that would indicate what every employee's access level/user role is. The Admin Roles Report in Standard Reports and the Admin_Roles Data Feed provide a list of all users t...

Create event classification section for ALL events that addresses accessibility - wheelchair accessible, sensory-friendly, hard of hearing/visual impairment accommodations. Leaving this to event tags creates a challenging and cumbersome navigation...

CSRconnect’s volunteer event registration cutoff logic references UTC time zone, while shift scheduling references the admin event created/defined local time zone. This is what caused a short window where the timing was mismatched. Both times shou...

Similar to "Spotify Wrapped" or Goodreads "Year in Books" - an automated email to users that shares their individual stats (Congratulations, you donated $225 to 3 nonprofits and volunteered 22 hours! You spent most of your time supporting the Plea...

Call to action appears on homepage but also Engagement Element landing page - it would be helpful to have the option to remove text on the EE itself. Ex. "Click here to learn more!" as an action item works well on the homepage, but continues to ap...