The CSR Connect admin does not allow an easy way to filter or search past events. Even if we do it through event end date range. This limits our ability to efficiently use the check‑in feature to go back to the completed event

CSV Templates now accept different delimiters, but templates still default to comma which causes issues for European users. We are having to provide a workaround by hosting templates locally. Can the option be added to download templates in differ...

Automatically add calendar invite to Outlook calendars, rather than sending as an email attachment.

would like visibility into volunteer incentive rankings (e.g., top 5, top 10) to support local reward and recognition Programms.

For virtual events, the “country” field does not populate and the search algorithm displays virtual events first. Since virtual events do not have a country tag, they appear across all markets, making country specific searching difficult.

The recommended homepage image size does not match the actual preview. Uploading images remains inconsistent and requires multiple attempts.

The survey functionality currently does not allow for targetted surveys with different content, meaning we have disabled it to avoid spamming all event creators. We would like the option to trigger different surveys based on the Event Type/Event C...

Greater control over the access rights for reporting data would enable us to allow greater useage of the standard reports. Currently reports are "all or nothing" - meaning we cannot provide access beyond the global team due to GDPR. Ideally, we wo...

When Group admins message all members, the email comes from a default email address. Is there any way to amend the display name to show the group name on these emails?

Volunteer hours are recorded upon enrollment, regardless of actual attendance. This raises the question of the added value of the check in feature if hours do not depend on it.