Customized CSRconnect emails

It would be nice to customize CSRconnect Give and Volunteer emails like we can in Grants Connect to make language specific to our programs.

  • Sarah Marien
  • Jun 1 2022
  • Reviewed: Voting Open
Client Name AIG
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  • Rylee Murray commented
    08 Aug 19:23

    Right now, my team has to send separate reminder emails because the system-generated reminders don’t allow for this level of customization or formatting. Improving this feature would make our communication much more efficient and ensure volunteers receive all the necessary information in a clear and organized way.

  • Susannah Berry commented
    07 Aug 16:37

    Yes! Specifically, I want to be able to overide or customize the volunteer reminder emails. Lots of times there are specific instructions that it would be great to include in the email but not in the event description. And the ability to format those clearly (bullet points, bolding, etc) and that come through on the emails. As it stands, my team sends a separate reminder email because it doesn't really work to rely soley on the reminder email that is system generated.

  • Lisa Maloney-Vinz commented
    23 May 13:55

    Agree with the comments below. When volunteers receive the email after they volunteer, Post Event Reminder (V020), we would like to add a reminder about the survey as well as a reminder to redeem their Incentives.

  • Amy Sarno commented
    June 05, 2024 14:18

    Yes! This would be a great addition for my organization!

  • Michaela Hrbacek commented
    June 14, 2022 19:24

    Yes!! Especially the "you volunteered yesterday, update your participation" email would love to be able to add our post-event survey and special language for the post event email.