Allow Cancelling Incentives or Matches Without Automatically Sending Decline Message

Our organization would like to request the ability to cancel an incentive or match request without automatically sending a declination message to the donor. Some of our donors are board members and a declined donation needs to be handled in a sensitive fashion, given the oversight role they play with our organization.

  • Guest
  • Nov 13 2025
Client Name Lumina Foundation for Education, Inc.
Employee Name Jonathan Dunn
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  • Andrea Vullo commented
    13 Nov 20:35

    Agree -- or be able to edit the message.