With custom compliance enabled, NPOconnect is sending weekly emails asking admins to log in and agree to compliance. Unfortunately, if an incentive if denied, it doesn't shut off those emails because NPOconnect is not receiving that information. Can we develop an option for compliance emails to stop if an incentive (or match) has been denied and the compliance agreement is no longer needed. The same would be true if the administrator overrides compliance and approves incentives. Right now, the emails would continue to go out even though the incentives have already been approved and likely disbursed to the charity.
Client Name | Teva |
Employee Name | shae.tetterton@blackbaud.com |