Link to Help page for Suggest an Organization when charity search leads to dead end

We noticed a couple of places where users dead end when they are looking for an org and thought it would be worth mentioning so that a link to the Help page where the Suggest an Organization link is located can be added so they can take some action. Please see attached.

Suggest an Org....
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  • Lisa Maloney-Vinz
  • May 7 2024
  • Reviewed: Voting Open
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Client Name Ecolab
Employee Name Lisa Maloney-Vinz
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  • Sara Lewis-Wallace commented
    27 Jun 15:54

    maybe a pop up FAQ like, "Help, I can't find my org!" and then some directives like "Search the web for the org's tax EIN number and search with that, Check in with the org's treasurer or person who handles fundraising" to help. But, I don't know if blackbaud has that kind of custom functionality. Just brainstorming 🙂

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  • Sara Lewis-Wallace commented
    27 Jun 15:53

    YES!

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