Stranded Funds for Offline Donations and other corporate funds are a bit different than Stranded Funds for employee donations, the emails currently sent out are pretty generic and do not clearly highlight the nuances of corporate funds. Allowing clients to customize these emails to better suit the program/donation type they are being sent out for would help the user experience.
For payroll redirects: Additionally, there is so much information in these message, that the fact that the original payroll pledge gets cancelled gets lost. And then there is no additional email in any of the follow up emails that makes employees aware again that the original pledge was cancelled and if they want to start a new payroll to the redirected org, click 'here' to do that.
Also, to allow them to be customized to share if it is matching funds or their donated funds. It is very confusing as of right now.