Current email sent by payment processor for Credit Card receipt has the same subject line of 'Donation Confirmation' as the donation confirmation email sent via the system. This can cause confusion that leads users to believe they've received a duplicate email or even believe that they've been doubled charged - see attached file.
Can we consider adjusting the subject line of the payment processor donation receipt email to better align with the fact they are receiving a receipt?
Client Name | PwC |
Employee Name | Heather Meloy |