Presently, someone added as an event coordinators is not able to manage a volunteer event on our event page. Only the colleague who actually created the event in the system is able to manage the event including add volunteers, pull lists, etc. whereas we know it is common for many individuals to be co-managing volunteer events. This would be a particularly helpful feature for multi-location events where there are shifts in multiple locations so that the event coordinator for that shift/location can manage participation and details for the event directly (instead of coordinating through the event creator).
Client Name | AIG |
Employee Name | Jacob Kronish |
Hi Jacob, thank you for your submission. The event coordinator is primarily used as the point of contact for participants that may have questions regarding the event. Have you tried using our add organizer feature that is available in manage event? Organizers are able manage the event similiarly as the event creator for that specific event.
You can add organizers by going to the event > manage event > organizers > employee search > enter employee name, ID, or email > once results appear click on the plus sign.
If you run into any issues please let your CSM know and they will be able to assist you in getting organizers properly setup.