Users aren't sure what the columns titled AMOUNT and MATCH are referring to related to time frame/totals. Is the AMOUNT per pay period, per month, per year? Please add a hover over ? icon and explain. For instance, I see for Payroll Type the AMOUNT is per pay period. Also, the header for Match needs the same hover-over ? icon. MATCH means what? The total per pay period? per month? per year?
Client Name | Ecolab |
Hi Lisa, thank you for your submission. Just to let you know, throughout the checkout flow, when it comes to payroll what we display to the user is the amount to be deducted per single paycheck. This carries throughout the whole checkout flow and is also displayed in the "scheduled to process" section of MyGiving. The match amount in the "scheduled to process" displays the total match amount requested for that payroll pledge. In The Donated YTD section of MyGiving, the amounts are broken down by what was sent to a charity in that disbursement (ACH/Check for this user). Those amounts will be the actual amount of payroll dollars and match dollars sent. We do understand that additional information can be provided here and YC product team will take this under consideration for future enhancements.