Cause Card charity search action clearer after applying location filters

When a user filters the Cause Card charity search by location, the results should either refresh automatically or display a clear Search/Apply filters button instead of relying on the magnifying glass icon.


In the Cause Card redemption experience, the current charity search behavior is not intuitive when a user applies a location filter such as Poland. After filtering to Poland, users may not realize they need to select the magnifying glass icon to refresh or re-run the charity list.

This creates confusion because the user may believe the filtered list is complete, unavailable, or not updating correctly, when the expected next action is simply unclear.

Requested enhancement:

  • Automatically refresh charity search results after a user applies or changes a country/location filter; or

  • Add a visible Search, Apply filters, or Update results button near the filter controls; and

  • Keep the magnifying glass available as a secondary search icon, but do not make it the only obvious way to refresh the results.

This would make the Cause Card search flow clearer for employees using international filters and reduce confusion during charity selection.

  • Guest
  • Jul 29 2026
Client Name Franklin Templeton
Employee Name Izabela Bartkowiak
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