Make Event Submitted for Approval (V023) comms customizable

All customers could benefit from users having a clearer estimated timeframe for opportunities requests to be reviewed.

We were hoping to customize it to include, "Please allow 5-7 business days for your request to be reviewed,” or at least remove “soon” or change it to “a few business days”.


  • Guest
  • May 27 2026
Client Name ServiceNow
Employee Name Jennifer Hansen
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