Currently, donations are not matched unless the user makes the selection to match the donation during the checkout process. Users can miss this step, or select the wrong match program when there are multiple available. If there was a way for clien...

We have received this question by multiple managers. Our employees want to know why their request was denied. The note option appears when a request is approved, but that note isn't as important as when the request is denied. The note doesn't show...

Team and individual event creators have reported being confused by the language that appears when choosing event type and category. This is only applicable for clients that limit to one tag. The language reads 'You have reached your maximum limit ...